Front Porch Housing values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, as well as the choices you have regarding your information. This policy applies to donor and user information collected both online and offline.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us, such as:

• Name, address, email address, phone number, and other contact information.

• Payment details when making a donation or purchase.

• Information provided when you contact us via email or other communication channels.

In addition, we may collect data automatically through:

• Web Server Logs: Information such as your IP address, pages visited, and time of visits.

• Cookies: Small text files used to distinguish among visitors and improve your browsing experience.

How Do We Use Your Information?

We use the information we collect to:

• Process donations and other transactions.

• Provide updates about our programs and community initiatives.

• Respond to inquiries or requests.

• Improve our services, website, and outreach efforts.

• Analyze trends to better understand our supporter base.

Donation Processing

All donations to Front Porch Housing are processed securely and transparently. Donations may be made directly through Front Porch Housing or via our trusted platforms, Wufoo or SecureGive, ensuring your payment information is protected.

Do We Share Your Information?

We do not sell, trade, or share your personal information with third-party organizations for their marketing purposes. However, we may share your data under the following circumstances:

• To comply with legal requirements or law enforcement requests.

• To protect against fraud or unauthorized activities.

• With service providers who assist in our operations, such as payment processors.

Where Do We Store Your Information?

Your data may be stored and processed in the United States. If you are located in another country, please be aware that your data will be transferred to the U.S., where data protection laws may differ from those in your country.

How Do We Protect Your Information?

We use industry-standard security measures, such as encryption protocols, to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices and Access to Data

You have the right to:

• Request access to the data we hold about you.

• Correct or update your personal information.

• Opt-out of receiving communications from us.

To exercise these rights, please contact us at the email or mailing address provided below.

Behavioral Advertising and Links

We may use cookies or similar technologies to provide tailored advertising about our services. Additionally, our website may contain links to other websites. Please note that these external sites have their own privacy policies.

Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Ember AI ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Consent to Receive Messages

By providing your contact information, you consent to receive SMS messages from Front Porch Housing. Message and data rates may apply. You can opt-out at any time by following the instructions provided in the messages.

2. Limitation of Liability

Front Porch Housing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

3. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on our website. If significant changes are made, we will notify you through appropriate channels.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Front Porch Housing

1433 Cleveland St., Greenville, SC 29607

Phone: (864) 283-0865

Fax: (864) 243-8267

Email: info@frontporchhousing.org